Delivery Info
Canada Post is currently in negotiations with their union. We have momentarily changed carriers to avoid possible shipping interruptions/delays. Our check-out delivery info may still state 'Canada Post' until we work out the technical side. We've relied on Canada Post for several years, so please be patient while we figure out a whole new shipping system.
We are an e-comm business, without a storefront. We ship Canada-wide.
On average, order processing time is 5-7 business days, plus shipping.
Please factor in longer shipping times in the lead up to the holidays.
Shipping
Please note: We no longer ship with ice packs. Many of our products come in compostable packaging, and to prevent them from getting destroyed by melting gel packs, we need to protect everything in plastic, and we can't come to terms with the overall excessive packaging. If there is a temperature spike, we will hold orders until the weather cools again. Please check your own weather forecast when placing your order.
At check-out, you will be presented with all shipping options for which you are eligible. Please choose the one that suits you best, as we won't be able to change it for you once your order is placed.
Courier-calculated rates will show for your address at check-out, as well as any free or flat-rate shipping you are eligible for.
Local Deliveries
We now have a team member offering hyper-local deliveries within Mission BC on Wednesdays, between 4:00 PM & 6:00 PM!
Place your order by Saturday at 4:00 PM for delivery on the upcoming Wednesday. Orders placed after this deadline will be delivered in the following delivery week.
Delivery Fees:
- Just $4 flat-rate on orders delivered via team member within Mission BC to postal codes beginning with V2V and V4S, on orders $20-49.99*
- Free delivery on orders delivered via team member within Mission BC to postal codes beginning with V2V and V4S, on orders +$50*
*Sub-total before discounts and after taxes